We provide you visa guidance services and thus act only as a facilitator for obtaining visas. Given the security concerns and the over-cautious approach adopted by embassies and consulates, visa processing can take quite long. Please note that we shall not be responsible in any manner for the delay on the part of the concerned embassy in processing your visa.
Further, granting / rejection of visas is the sole discretion of embassy / consulate. You may be required to appear personally before the embassy / consulate for any interview(s) / providing biometrics. The Company (CKGS) cannot be held liable for rejection of visas and any other incidental or consequential loss, damage, cost or expense etc.
We would not be responsible in any manner whatsoever for any clerical error made by the concerned embassy / consulate regarding the name, attachment of wrong photograph, duration and type of visa (single / multiple entry) or passport number etc. We always use services of reputed courier companies for the purpose of transmission of passports to the embassies / consulates and to our clients in various cities. We shall not be responsible for any loss or damage whether direct, indirect, incidental or consequential caused due to transmission delays or loss of passport or documents during the course of transmission of documents by us to the embassy or to you or during the course of transmission of documents by the embassy / consulate to us. We would however, make best attempts to trace your documents or assist you in obtaining alternative / certified copies of the lost documents.
Please note that CKGS would not be liable in any manner for any delay, deficiency, injury, death, loss or damage occasioned due to delay on the part of the concerned embassy or transmission delays or loss of passport or documents due to act or fault of the concerned courier company.